How we keep your pet safe, and what to expect when you book.
For our Clients
Client Policies
All walkers use waist leashes for your pet's safety.
Retractable leashes are not permitted for your pet's safety.
All walkers avoid other pets, people, and children.
No one may feed your pets anything other than the food you leave for them.
Your client information is kept confidential.
All dogs must be tagged.
Keys and codes are tagged with no address association.
Cancellations require notice by 9am by text or phone, or charges may apply.
Invoicing is bi-weekly (Friday to Friday).
We accept payment by email transfer or cash.
Veterinary information must be provided before services begin.
At least one emergency contact is required on your pet information sheet.
We will communicate any changes in your pet's health to you.
Signing the pet information sheet authorizes us to arrange veterinary care if needed, including a possible trip to the vet or an after-hours clinic. We will attempt to contact you first, then your emergency contact.
Our Standards
Pet Care Procedures
Pets are fed, walked, and given medication according to your instructions.
Dogs are walked on leash with safety equipment (waist leash, choke chain, gentle leader, or body harness).
Collars must be in good condition; we are not responsible for malfunctioning ones.
Waste is collected in biodegradable bags.
Boarding requires proof of current rabies vaccination.
All pets receive love and an enjoyable experience.
